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For Emergency
Free 24 Hour Ambulance

Borivali : 42457013/11
Mulund : 41624018/19

Patient Guide

Patient Guide

Mahatma Gandhi had rightly said: "A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work - he is the purpose of it. We are not doing him a favor by serving him. He is doing us a favor by giving us the opportunity to serve him."

We at APEX HOSPITAL’S bring high quality healthcare to a growing number of communities. We aim to deliver excellence in professional standards of care.


Our goal is to enable the patients to make informed decisions about their care which means facilitating a partnership between patients and their clinicians and giving them the information they need.


Prior to your admission you would be handed over a HEALTHCARE ITINERARY which would be sent to you via your Email. You would be met outside the arrival lounge by an escort holding a placard with your name mentioned. The escort would bring you to the hospital in a Car with your luggage.


On arrival to the hospital you would be directed to your room. Admission formalities will all be completed in your Room allocated to you.


Please pack your personal belongings as you feel fit, however do keep it light. You will be required to wear the hospital clothes provided to you, throughout your stay.


Financial arrangements for your hospital stay must be made prior to or at the time of admission. Please decide which method of payment you will use and make your preference known during or before your admission.


  • Provision of Wireless Internet (Chargeable)
  • Provision of ISD and STD calls (Chargeable)
  • Continental & Indian Food will be provided as per patient's choice.